Residential Guarantees
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On-Time Rent
When a tenant pays rent on time, we promise to have your owner’s payment in your account within ten business days. If not, we will give you back that month’s management fee.
Ensuring you get your money as soon as possible is part of our job and why we offer our On-Time-Rent Guarantee. This means we will get your payments to you by the 10th of month if it is a business banking day when the tenant pays rent by the first of the month. If we can’t do this for you, we will pay back that month’s management fee.
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Happiness
If, for any reason, you are not completely happy with our services and want to leave us, you may cancel your property management agreement without penalty with 30 days notice.
The notice period allows for a smooth and professional transition for the tenant, wrap-up of any outstanding maintenance items and invoices, and assignment of the lease and security deposit funds properly to you so we transfer a happy tenant.
Our conditions for the Happiness Guarantee
- A 30-day notice is provided by the property owner, which allows us time to resolve any outstanding service issues and prepare accounts and files for transfer.
- All outstanding invoices have been paid to vendors.
- We want the cancellation process to go smoothly for you and your tenant.
Pet
Most property owners are unaware of the benefits of having a pet-friendly property and that their real estate investment can become more valuable when tenants are permitted to bring pets.
More high-quality applicants: Over 70% of renters are pet owners. Opening up your rental to most of the market significantly raises the number of applicants for a property.
Longer occupancy period: Renters with pets have longer tenancy periods, meaning less turnover and fewer related owner expenses.
Happier Tenants: Studies have shown that owning a pet can improve happiness, well-being, and health.
Increased rental rates: A property that allows pets rents at a higher cost. Not only does making your property pet-friendly increase the profitability of your investment, but you will likely end up with happier tenants overall, which makes life better for everyone.
Results
We don’t get paid until you get paid. With PMI West Michigan, you will have peace of mind, knowing that we are working hard for you, and you will not need to pay us until you get results.
Property Management Service: That’s right. You don’t pay us anything until we produce results for you. At PMI West Michigan, we don’t collect management service fees until a renter is moved in and rent is collected. We do all of the heavy lifting—market your home, schedule showings, screen applicants, draft the lease, and facilitate tenant move-in – all before being paid a dime.
Leasing Service: If we are leasing your property for you, we do all the work upfront, and you don’t pay us until you get a qualified tenant and they move into your property. That means we aggressively market and show your property, screen the tenants, handle all the paperwork, and perform a move-in inspection, all before we get paid anything.
PMI West Michigan Transparency Disclosure – *The only exception is in cases of an owner’s contribution to pay for vendors to get a home “rent ready” in advance.
